How We Are Ensuring Your Safety during the COVID-19 pandemic at Clinic?

April 11, 2020 - by enrica - in acupuncture melbourne, Chinese Medicine Melbourne

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We wanted to reassure you that we are taking the utmost care with ensuring that we all stay safe and well at the clinic during this COVID-19 pandemic.

In addition to our usual strict hand hygiene, treatment table and linen cleaning, we are also:

  • checking with clients before arriving at the clinic if they have:
    • travelled overseas in the past 14 days
    • been in close contact with a person confirmed with COVID-19
    • had a fever, runny nose or shortness of breath
  • maintaining distancing by not using the waiting room and having your practitioner bring you direct to the clinic room when you have arrived at the building
  • having hand sanitiser available for client use upon arrival at the clinic room
  • seating client 1.5m away from practitioner during consultation
  • having your practitioner wear a surgical mask during treatment and herb preparation
  • having your practitioner leave the clinic room when clients are on the treatment table and no herb preparation is required
  • using chlorine-based product to disinfect desk, door handles, chairs, EFTPOS machine and pens between each client
  • appointment times have been spaced out to allow time needed for extra cleaning

If you have any concerns about attending a treatment, please feel free to get in touch with us. We want to make sure that you get the worry-free assistance you need for your health.

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